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Terms and Conditions

Road Traffic Convention

Self Driven Car Rental

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Chauffeur Driven Service

Hourly Rental

1. Minimum of two (2) hours rental .
2. Surcharge of 50% for service between 24:00 to 07:59.
3. If the same (group of) guest(s) does/do not use the service continuously, the interval between different period(s) must be over 2 hours. 
    Otherwise hourly charge will be appld at continuous basis. 

 
Transfer
1. Any transfer service with a waiting time of more than 15 minutes will be charged as hourly rate . 
2. Waiting time for over 30 minutes and without any further instruction from guest, the service will be charged for “No show”, so 1 hourly charge will be
    applied. If the waiting time is over 45 minutes, it will be charged as hourly rental ( min 2 hours ) . 
3. During a transfer, if one or more stops are added it will be charged as hourly rental and min. of 2 hours.
4. There will be a mid-night surcharge of $400 for transfer service between 24:00-07:59 .
 
For all Macau Service :
50% surcharge on all local service during Lunar New Year Holiday ( First 3 days of Lunar New Year), Labour Day and National Day, New Year ' s day, Ching Ming Festival, the day following Mid-Autumn Festival, Chong Yeung Festival and Macau S.A.R Establishment Day.
 
Inquiries & Reservations
1. Inquiries and reservations could be made via :
    Tel :         +853 2833 6789 /  +852 8121 9388 
    Fax :        +853 2831 4112 
    E-mail :   avis@avis.com.mo 
    Website: www.avis.com.mo 
2. Our operating hours : 08:00-22:00, Monday-Sunday 
3. 24 hours emergency contact: +853 6668 6761
 
Cancellation Penalty
Cancellation and NO SHOW policies will be applied once reservation is processed and confirmed.
1. For cancellations less than 4 hours before service or no show, a total price of reservation will be charged ; 
2. For cancellations less than 24 hours before service, 50% of total price of reservation will be applied ;
3. Payments made and not used can be applied to rental within 3 months ; 
4. Should a refund be issued, a 20% service charge will be applied to the refund amount . 

 

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